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Search results for “Customer review”
Earning rewards by elevating the “island experience” among Chinese tourists
11/30/2018
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2:30:05 PM
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Chinese consumers increasingly favor in-depth products focusing on a specific destination, therefore, it is imperative for the travel industry to come up with island tour-related options to capitalize on the opportunity.
It's the end of the hotel metasearch model as we know it
11/02/2018
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7:53:41 AM
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The biggest mistake the hotel metasearch players are making is their inherently flawed business model that promised hotel shoppers to find the best price for the property they have chosen.
Paris-based Homerez raises €6 million for its app for vacation home rental owners
11/28/2018
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12:17:52 PM
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To date, over 6,000 homeowners have signed up with the platform, mainly in France. However, the startup’s goal is to manage more than 50,000 properties within five years.
Hotels: A flexible future?
10/30/2018
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3:42:11 PM
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A Hilton spokesperson said: “The new pricing structure will provide added flexibility for those who want it and cost-savings for those who do not require the flexibility to change their reservations.”
The six principles of personalization for hotel websites
11/14/2018
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7:59:19 AM
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The six principles are: you cannot force conversion, what users do is more important than what users "like", too many options is like no options, everything you think you know is (probably) not true, average is always wrong, increase sample size if results are inconclusive.
Four ways for hotels to engage guests on social media
07/01/2017
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6:42:58 PM
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Medallia's research suggests hotels that responded to more than half saw an increase in NPS and outperformed local competitors in TripAdvisor ratings and even saw a 6% increase in occupancy.
Airbnb counting on a blend of autonomy + global innovation in China
09/30/2018
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9:28:28 PM
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Airbnb is relying on razor-sharp product development backed by over 100 Chinese specialists and quality assessment of its listings to strengthen its operations in China, according to Airbnb’s Nathan Blecharczyk. The team has also interacted with China’s design community, meeting specialists from Didi Chuxing, Baidu etc. in the past year or so.
Travel Appeal adds €3M in funding to spread its data science sauce
10/08/2018
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11:06:33 AM
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Travel Appeal raised funding of €700,000 last year from three international investors after being originally backed by innovation hub H-FARM with a pre-seed investment of €250,000.
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